Support & Contact
We're here to help! Reach out to us with any questions or concerns about SecureConnect.
Get in Touch
Response Time
We aim to respond to all inquiries within 48 hours. For urgent issues, please include "URGENT" in your subject line.
Before You Contact Us
- • Check if you can revoke access through your Google Account settings
- • Ensure you're using the latest version of your browser
- • Try clearing your browser cache and cookies
- • Review our Privacy Policy for data-related questions
Send us a Message
Message Sent!
Thank you for contacting us. We'll get back to you within 48 hours.
Frequently Asked Questions
How do I revoke access to my Google account?
You can revoke access at any time by going to your Google Account settings, navigating to "Security" → "Third-party apps with account access", and removing SecureConnect from the list.
What data do you store about me?
We only store OAuth2 access tokens and minimal metadata required for our service. Please review our Privacy Policy for complete details about our data practices.
Is my data secure?
Yes, we use industry-standard encryption and security practices. All data is encrypted in transit and at rest, and we never store your Google passwords.
How do I delete my data?
Contact us at support@ume.co.za to request data deletion. We'll process your request within 30 days and confirm when your data has been removed from our systems.